Thank you for choosing Jaguar Transit. Please read our Terms and Conditions document carefully.
When you access our website (http://www.vettons.com) or our mobile applications (Vettons, Vettons Merchant, Vettons Brand and Vettons Fleet) (collectively known as “Platform”), you may be sharing your personal data with Vettons Sdn Bhd (“Vettons” or “us” or “we”). This Privacy Policy (“Policy”) sets out how Vettons collects and processes your personal data. By continuing to access the Platform, you expressly consent to our collection, storage, use and disclosure of your personal data as described in this Policy.
You can browse our website without sharing your personal data with us and remain anonymous. However, you will be required to register an account if you wish to use our mobile applications or Services (as defined in the Terms of Use), in which case you may be required to provide your personal data to us. “Personal Data” shall have the same meaning accorded under the Personal Data Protection Act 2010 of Malaysia.
The Personal Data that we may collect includes:
• Your name, gender and date of birth;
• Your address, email address, phone number;
• Your bank account information;
• Your purchase history, including the details of products that you have purchased on the Platform;
• The information that you have provided to us on our Platform, such as your ratings, review and feedback on the Merchant, correspondence through our Platform, chats;
• The information on how you use the Platform, including your login credentials, your IP address, your communication preferences; and
• Other information we collected from your interaction and use of our Platform
You acknowledge that you provide your Personal Data to us voluntarily. Where it is indicated that it is mandatory for you to provide your Personal Data to us, failure to provide such information may result in Vettons not being able to perform our Services.
• Enable you to use our Platform and access our Services;
• Verify your identity and maintain your account with us;
• Process your order and facilitate the completion of the transaction;
• Process or arrange payment and/or shipping;
• Develop, maintain and improve our Services;
• Respond to your queries and resolve disputes;
• Prevent fraudulent or illegal activities, and enforce our Terms of Use;
• Carry out research on our users’ demographics and behavior;
• Send you targeted marketing communications; and
• Provide you information which we think you may find helpful.
We may disclose your Personal Data to third parties for the aforementioned purposes, or to respond to legal and regulatory requirements, or requests as we deem necessary. We may share your Personal Data, within or outside Malaysia, with third parties including but not limited to third-party service providers under contract who help with our business operations and third parties giving promotional offers to our users.
For the avoidance of doubt, where Vettons has reasonable grounds to believe that disclosure of your Personal Data is necessary to comply with the applicable laws, order, or to cooperate in the investigation of any potential or ongoing criminal or civil wrongdoing, Vettons reserves the right to disclose your Personal Data to such legal, governmental or regulatory enforcement bodies or the relevant right owners. Vettons shall not be liable for any damages or results arising from such disclosure, and you agree not to bring action or claim against Vettons for such disclosure.
We value your Personal Data and do not sell or rent them to third parties for their marketing purposes without your explicit consent. However, we may use your Personal Data to improve and personalise our services, content and advertising. Once you have registered with us, you will be automatically subscribed to our marketing emails. However, if you do not wish to receive marketing communications from us, please indicate and unsubscribe it directly from the link available in our marketing emails.
You may withdraw your consent to our collection and use of your Personal Data at any time by emailing us at customersupport@vettons.com. However, in the event you withdraw your consent, we may not be able to continue to provide our Services to you.
You can see, review, update and correct your Personal Data via your personal account, or by contacting us at customersupport@vettons.com. Should your Personal Data change or you believe that your Personal Data shared with us is out of date or inaccurate, please inform us promptly.
Upon your request whether to access or to change your Personal Data, we may be in touch with you to request for further information, if we deem it necessary to attend to your requests. We reserve the right to charge a reasonable fee for us to retrieve your Personal Data.
We do retain Personal Data from closed accounts to comply with law, or where it is necessary for us to retain your Personal Data to fulfill the purposes the Personal Data was collected for. Otherwise, we will delete or destroy your Personal Data.
If you would like to obtain further information on limiting the processing of your Personal Data, kindly email us at customersupport@vettons.com.
We store your Personal Data in secure, cloud based servers. We value your Personal Data and make our best endeavors to protect your Personal Data against unauthorised access and disclosure. However, we cannot guarantee that there will be no unlawful intercept from third parties or that your Personal Data will always remain secured with us.
We may provide links to other websites that we do not control. We do not assume responsibility and do not control the privacy policies of third parties. We encourage you to review their privacy policies before you disclose your Personal Data to them.
Vettons reserves the right to modify and change this Policy from time to time. Any changes to this Policy will be published on this page. Your continued use of the Platform constitutes your acknowledgment and acceptance of the changes made to this Policy.
In the event of any conflict in this Policy between the English version and the Bahasa Malaysia version, the terms in the English version shall prevail.
Please carefully read this agreement (“Agreement”) before accessing or using this Internet Website (“Web Site”). The Website is strictly for the use of Individuals or body corporate intend to purchase our product, JaguarTransit. When you access or use this Web Site (inclusive Mobile site and Application), you are agreeing to be bound by this Agreement, including the liability disclaimers contained below. If you do not agree to the terms contained herein, do not use this Web Site or download any information from it. Materials on this Web Site may be accessed, downloaded and printed only for personal and non-commercial use. By using this Web Site, you agree that you will not use any materials or information found on this Web Site for any purpose that is unlawful or prohibited by this Agreement, including, but not limited to, the use of this Web Site from locations outside of Malaysia, if you are under 16 years of age or legal minor age without parents/legal guardian consent. Your permission to use the Web Site is automatically terminated if you violate any of the terms contained in this Agreement.
The contents of this site are owned by JA Secure Sdn. Bhd. and are protected by the laws of the Malaysia, its treaty countries and other jurisdictions. All rights are reserved and no reproduction, distribution, or transmission of the copyrighted materials at this Web Site is permitted without the written permission of JA Secure Sdn. Bhd.. All trademarks, logos and service marks are the property of JA Secure Sdn. Bhd.
You hereby understand and agree that by using this Web Site, you automatically and without any further action have established a business relationship between you and JA Secure Sdn. Bhd. As a result, you agree to allow JA Secure Sdn. Bhd. to contact you about its business via telephone, e-mail and /or standard mail using the contact information you have provided.
This company strives to make sure that the information on its web site is accurate, but inaccuracies or errors can occur. You use this web site at your own risk. JA Secure Sdn. Bhd. reserves the right to change or modify the content of its web site at any time with or without notice. Your continued use of this web site constitutes your acceptance of such modified terms. This website and all the information contained therein are provided “as is.” JA SecureSdn. Bhd. Disclaims all warranties of any kind, whether express or implied, as to anything whatsoever relating to this web site and any information provided herein, including without limitation the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. JA Secure Sdn. Bhd. is not liable for any direct, indirect, special, punitive, incidental or consequential damages caused by the use of this web site and/or the content located thereon, whether resulting in whole or in part, from breach of contract, tortious conduct, negligence, strict liability or any other cause of action. Because some jurisdictions do not allow the exclusion of implied warranties, the above exclusion may not apply to you.
You agree to indemnify and hold JA Secure Sdn. Bhd. and its vendors, not limited to Insurance intermediaries and Insurers, harmless from and against any and all loss, cost, damage, or expense including, but not limited to, reasonable attorneys’ fees incurred by JA Secure Sdn. Bhd. arising out of any action at law or other proceeding necessary to enforce any of the terms, covenants or conditions of the Agreement or due to your breach of this Agreement.
This Agreement shall be governed by the laws of Malaysia. You hereby consent and voluntarily submit to personal jurisdiction in Malaysia, in and by the courts of Malaysia, in any action in which a claim is brought with respect to this Agreement and you agree that it may be served with process in any such action by hand delivery, courier, overnight delivery service, or certified or registered mail, return receipt requested. You irrevocably and unconditionally waive and agree not to plead, to the fullest extent permitted by law, any objection that it may now or hereafter have to the laying of venue or the convenience of the forum of any action or claim with respect to this Agreement brought in the Malaysia.
Our website does not provide you with any personal, financial, investment or any advice of any kind. Our website and the information it contains does not take into account your particular financial or insurance position or requirements and you should always obtain professional advice before acting upon any of the information contained on our website or other links contained on our website.
To the extent permitted by law you will receive all of your insurance documents electronically. There may be some insurance documents that we cannot deliver electronically due to legal and technological constraints. These will be posted to you.
On our website, you can make certain transactions online. This may be purchasing a policy. These transactions will not be final until we receive and process your confirmation. Your confirmation means any communication issued or transmitted by you to us via our website or other electronic means and which contains your acceptance in relation to our offer, or/and your confirmation of payment, whichever applies.
It is your responsibility to inform us of any change to your email address. It is also your responsibility to keep your email account active and capable of receiving new emails. We are not responsible for emails sent to an inactive or out of date email account, unless we are solely negligent.
Your confirmation of payment may not be received by us for reasons including mechanical, software, computer, telecommunications or electronic failure, or the omission or failure of other providers or systems which are outside the control of either of us. You acknowledge that to the extent permitted by law, we are not liable to you in any way for loss or damage, however caused, directly or indirectly, in connection with the transmission or submission of an electronic instruction through our website or any failure to receive an electronic instruction for any reason.
Payment processing is undertaken by our payment Processing Partners. In addition to this and other subset policies that govern the site. You herby agree to respective terms and conditions as stated on our partner’s platforms(s). All payments for any insurance products, renewals, or other services purchased via our payment gateway service providers must be paid in full by the due date specified in the relevant confirmation.
Unless otherwise provided for, all payments are required to be made by you using a type of credit card or other payment method accepted by us at the time of purchase or renewal of the applicable insurance policy or service. You must therefore provide to us through the payment gateway site the details of your current and valid Credit/Debit card, including but not limited to :
You should not send us sensitive financial information like your Credit/Debit card number by email.
Any cancellation and refund request will be dealt in accordance to terms and conditions of the Jaguar transit leasing agreement.
This Agreement embodies the entire agreement between the parties and may not be amended, modified, altered or changed in any respect whatsoever except by a writing duly executed by the parties hereto. This Agreement supersedes any and all prior and contemporaneous oral or written agreements or understandings between you and JA Secure Sdn. Bhd. No representation, promise, inducement or statement of intention has been made by you and JA Secure Sdn. Bhd. that is not embodied in this Agreement. You and JA SecureSdn. Bhd. shall not be bound by, or liable for, any alleged representation, promise, inducement, or statement of intention not contained in this Agreement.
You will not use this website or any data or services provided through the website for, or to encourage, any unlawful purpose; nor post or transmit on the website inaccurate, incomplete or false information; nor will you post or transmit on the website any libelous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material. You confirm that you will not post or transmit on the website any material which contains any virus or other disabling devices which interferes or may interfere with the operation of the website; or which alters or deletes any information which you have no authority to alter or delete; or which overloads the website by spamming or flooding it. You will not use any device, routine or software to crash, delay, or otherwise damage the operation of this website. You will not use the website in a manner that could damage, disable or impair the services or content being provided by JA Assure. You must not attempt to gain unlawful or unauthorized access to the website, other resource material, computer systems or networks connected to any server associated with the website through hacking, password mining or any other improper or illegal means.
A printed version of this Agreement shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. You agree that each provision to this Agreement shall be construed independent of any other provision of this Agreement. The invalidity or unenforceability of any particular provision of this Agreement shall not affect the other provisions hereof. In the event any provision of this Agreement is deemed unenforceable, including, but not limited to, the liability disclaimers above, the unenforceable provision shall be replaced with an enforceable provision that most closely reflects the intent go original provision.
Updated on 1 December 2020
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